Question 1

How does Silenis work?

Accepted Answer

Upload your video, select a target language and voice, and Silenis will automatically translate the speech, preserve background music, and mix the dubbed audio back into your video.

Question 2

How much does it cost?

Accepted Answer

Pricing starts at $0.12 per 6 seconds of video. You can preview the dubbed result for free, and only pay when you're ready to download the full unwatermarked version.

Question 3

Which languages are supported?

Accepted Answer

Silenis supports 40+ languages including English, Chinese (Simplified & Traditional), Japanese, Korean, Spanish, French, German, Portuguese, Arabic, Russian, and many more.

Question 4

Will my background music be preserved?

Accepted Answer

Yes. Silenis separates the vocals from the background music using AI, translates only the speech, and then mixes the dubbed voice back with your original background music.

Question 5

How long does dubbing take?

Accepted Answer

Processing time depends on video length and server load. Most jobs complete within a few minutes. You'll receive an email or see the status update on your dashboard.

Question 6

Can I use Silenis for commercial purposes?

Accepted Answer

Yes, once you've created content with Silenis and completed payment, you own the output and can use it commercially subject to our Terms of Service.

Question 7

How do refunds work?

Accepted Answer

Cash Credits (purchased credits) may be eligible for a refund if unused and requested within a reasonable time. Promo Credits (bonuses) are non-refundable. Contact support@silenis.online for refund requests.

Question 8

Is my content stored securely?

Accepted Answer

Uploaded videos and generated content are stored with 24-hour auto-expiry. All outputs include watermarks and metadata for transparency and provenance tracking.

Question 9

How do I contact support?

Accepted Answer

You can reach us at support@silenis.online or use the contact form on our website. We typically respond within 1-2 business days.

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